Frequently Asked Questions

Everything you need to know about your Adapt To Official experience.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate your request and receive a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or following the specific 'Fit Note' provided in the description.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna and Afterpay.

How should I care for my garments?

To maintain the quality of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.